24/7 Software Communicator4.18.0 - App Store

The 24/7 Software Communicator gives you the ultimate tool to report and manage incidents and requests, send task reminders, and communicate with other operators.

This app integrates with the 24/7 Software IMS (Incident Management System). Access to the app is restricted.

Version History 1. You can now send Mass Messages directly from Conversations within the Communicator App! Simply select your contact groups, enter the message and click send!
2. Tasks can now be sorted by Actual Due Date. 4.18.0 4d ago 1. Added support for Incident Approvals from the Communicator app. Review and Approve incidents that require approvals, and apply chain of command to incidents that require further review.
2. Fixed an issue that was preventing the Department and Incident Type from being loaded and displayed. 4.17.0 Oct 5 1. Updated software libraries for better app performance.
2. Miscellaneous bug fixes. 4.16.1 Sep 25 1.Now, from your Conversations you can quickly search and filter messages, use quick reply templates, view and send attachments, access your Flagged, Spam and Deleted folders, and access advanced filtering for your threads.
2.Quickly turn your keywords on/off and assign them to your events directly from the Communicator app.
3.Additional functional improvements to improve usability. 4.16.0 Sep 21 Introducing Conversations on the Communicator app! Now you can receive and reply to all your conversations directly in the app. Receive alerts and push notifications as messages come in, and easily reply using a quick reply template or adding your reply. Effectively manage conversations alongside your incidents, tasks, requests and activities. 4.15.0 Sep 8 Heat Map is now available for the Executive Dashboard! Now, you can see where your hot spots are, and you can drill down to see the issues taking place. 4.14.0 Sep 2 1. Added the ability to apply a Department filter to the home dashboard. Now see the overview of your entire event across all your departments, and drill down into departments to see their specific data.
2. Fixed an issue with the navigation for push notifications.
3. Miscellaneous bug fixes. 4.13.0 Aug 7 1. Added the ability to see more information from the Executive Dashboard. Simply tap on the widget to see the data behind the chart or graph.
2. Fixed an issue that was causing a deleted location to continue to display within the Location field.
3. Fixed an issue that was causing the incident number to display incorrectly on the Add Incident Confirmation screen. 4.12.0 Jul 27 1. Added the ability to link and manage linked records for Activities.
2. Added the ability to link Activities directly from the Incident or Request details.
3. Fixed an issue that was preventing search results from being displayed for Tasks.
4. Fixed an issue that was preventing the ability to update the task status directly from the task queue.
5. Fixed an issue that was preventing the Event Details page from being displayed. 4.11.0 Jul 15 Updated software libraries for better app performance. 4.10.0 Jul 6 1. Activity Notifications are now available for the Communicator app. Enable "Device" in your notification preferences to receive your notifications in the app and stay up to date on your activities.
2. From the Activity Log queue, you can view, approve or deny pending activities.
3. Miscellaneous bug fixes. 4.9.0 Jun 8 1. Added the ability to select which users should have access to the Dashboard View via the user permissions.
2. Updated the Incident Trend Over Time widget to show the related Event Markers
3. Updated the Event Timeline to show event related data for the duration of the event. 4.8.0 May 29 Quickly update the status or add photos directly to Activities from the Activities List using the Quick Actions button. Select the three dots to change the status, add a photo or delete without opening the Activity record (based on user permissions). 4.7.0 May 25 1. Incident Responders now have the ability to view the protocols associated with the incident directly from the incident details!
2. Fixed an issue that was causing the app to freeze while on the Incident Details page. 4.6.0 May 21 Fixed an issue that was causing all account locations to be displayed instead of the assigned locations.
Release notes 4.5.1 May 13 Introducing the Executive Dashboard View for Incidents. Now, you can see an overview of all issues reported directly from the home dashboard of the Communicator App, giving you insights into your operation in real time! 4.5.0 May 7 Fixed an issue that was preventing Notepad notes from being displayed.
Updated software libraries for better app performance. 4.4.2 Apr 27 Fixed an issue when displaying the task list 4.4.1 Apr 18 1. Fixed an issue when loading users in chat.
2. Added support when logging into and selecting Singapore or Hong Kong as the country.
3. Updated software libraries for better app performance. 4.4.0 Apr 14 Added support for adding and editing Secondary Forms on the fly inside of Incident reports. 4.3.0 Apr 6 Activity Log is now available in Advanced View! You can now add and manage your activities in the Advanced View giving you access to all available modules on Communicator in both Simple and Advanced View! 4.2.0 Mar 12 1. Added the ability to approve/deny Incidents based on the specific user permission.
2. Miscellaneous bug fixes. 4.1.2 Mar 5 Fixed an issue that was causing the app to close while uploading an image. 4.1.1 Feb 18 1. Translation is now available in the platform Chat! You are able to translate the messages received to your preferred language and ensure you can effectively communicate across your entire organization.
2. Miscellaneous bug fixes. 4.1.0 Feb 9 Location Sharing Default
On first login, location sharing will be disabled by default and enabled after visiting the settings or based on device permissions. 4.0.2 Feb 4